Frequently asked questions

• Classic: ceremony and reception décor for up to 15 guest tables.
• Signature: premium florals and a draped entrance for up to 25 guest tables.
• Grand: a full room transformation with ceiling draping, a dance floor and effects, for up to 30 guest tables.
• Couture: a bespoke design for your venue and guest list, led by one designer.

The décor and design listed for each package. Delivery, setup, breakdown and labor are quoted separately in your proposal, based on your venue and event.

Yes. Every package is a starting point. We adjust the florals, colors and layout to your venue and guest count, and you can upgrade specific elements before your design is finalized.

No. Photos are inspiration. Your design is customized to your vision, colors and theme.

Tables, chairs, linens and tableware are provided by your venue or caterer. Couture includes premium linens and chargers.

Our packages are designed with premium artificial (real-touch) flowers for a consistent look throughout the event. Fresh flowers can be added to any package at an additional cost.

Yes, if your venue allows it. Otherwise, we use high-quality LED candles.

Georgia and the surrounding states, from our base in Cumming, GA. For New Jersey and the surrounding states, see our New Jersey pages.

No. Send an inquiry with your date, venue and guest count, and we reply by email with an itemized proposal. We adjust it with you in writing until it is right.

• We review your date, venue and guest count.
• You receive an itemized proposal.
• We adjust it with you.
• A signed contract and the booking payment reserve your date.
• We finalize the design and install everything on the day.

We recommend finalizing all details at least 3–4 weeks before your event.

Yes. Final table counts are due 14 days before the event and personalized wording 30 days before. Additions within 30 days may carry a rush fee.

We can adjust your setup, but it may affect pricing depending on the changes.

Yes, when needed we schedule walkthroughs to finalize layout and design details.

In many cases, yes. We can repurpose items to make the most of your design and budget.

Yes. Our team handles delivery, setup and breakdown. For décor packages these are quoted in your proposal, based on your venue.

Yes, across Georgia and the surrounding states. For special effects, flower walls and photo booths (DJ services excluded), travel is free within 35 miles of Cumming, GA, and an additional travel fee applies beyond that. For décor packages, delivery is quoted in your proposal.

All items are typically removed by 11:00 PM, unless otherwise agreed.

We are not responsible for delays caused by the venue or other vendors. Additional waiting or labor time may be charged.

Yes, we can provide a Certificate of Insurance if required by your venue.

A signed proposal and the booking payment. Dates are not reserved without both.

For bookings over $2,000, a 25% booking payment reserves your date and the remaining 75% is paid in one or more scheduled payments. Bookings of $2,000 or less are paid in one payment. Each invoice is due within 14 days of being sent, and everything is paid 14 days before your event. The schedule carries no interest.

Bank transfer (ACH) at no cost, or debit or credit card. Credit cards may carry a surcharge equal to our processing cost, never more than 3%, shown before you pay.

• Cancellation must be in writing. Payments already made count toward the amount owed.
• 25% of the contract price more than 180 days before the event, 50% at 91 to 180 days, 75% at 31 to 90 days, 90% within 30 days.
• Items made or ordered specially for you are charged in full.

Once, subject to availability, to a date within 12 months. The fee is 10% of the contract price (minimum $250, maximum $750).

We send a reminder first. A payment more than 10 days late carries a one-time charge of $25. Business clients have separate terms in the Client Terms.

We may pause design and ordering while a payment is overdue. If the balance is not paid by the event, the booking may be cancelled and the cancellation terms apply.