GENERAL CLIENT TERMS

Effective Date: July 13, 2026
Last Updated: July 13, 2026
Version: 1.0

These General Client Terms (“General Terms”) establish the general legal terms applicable to services provided by Sapphire Sky Events LLC, a Georgia limited liability company (“Sapphire Sky Events,” “Company,” “we,” “us,” or “our”).

These General Terms apply only when they are expressly incorporated into a Wedding and Event Décor Agreement, Rental Agreement, accepted proposal, Event Service Schedule, booking confirmation, or other written agreement between Sapphire Sky Events and the person or persons identified as the client (“Client,” “you,” or “your”).

Merely visiting the Company’s website does not make these General Terms a client-services agreement. General website use is governed separately by the Website Terms of Use.

 

1. Complete Client Agreement

The complete agreement between Sapphire Sky Events and the Client may consist of:

1. Any later signed amendment or approved written change order;

2. The accepted proposal or Event Service Schedule;

3. The applicable Wedding and Event Décor Agreement or Rental Agreement;

4. These General Client Terms;

5. The incorporated subject-specific policies;

6. The invoice and payment schedule;

7. Approved design selections, floor plans, proofs, and personalized-content approvals; and

8. Any other document expressly identified as part of the booking.

Subject-specific policies may include:

• Booking, Cancellation & Rescheduling Policy;

• Event Operations & Venue Requirements;

• Rental Equipment & Special Effects Terms;

• Additional Fees Schedule;

• Photo & Video Policy; and

• Other policies expressly listed in the applicable signed agreement.

The Client Agreement should identify each incorporated policy by its exact title, version, effective date, and permanent link.

 

2. Order of Precedence

If two documents forming the Client Agreement contain conflicting provisions, the following order will generally control:

1. A later signed amendment or approved written change order;

2. The booking-specific accepted proposal or Event Service Schedule;

3. The applicable Wedding and Event Décor Agreement or Rental Agreement;

4. The applicable subject-specific policy for the matter addressed;

5. These General Terms;

6. The invoice, for billing and payment information; and

7. Other planning materials.

Notwithstanding the general order above:

• The Booking, Cancellation & Rescheduling Policy controls cancellation, rescheduling, postponement, and reductions;

• The Event Operations & Venue Requirements control Venue access, installation, setup, breakdown, and operational matters;

• The Rental Equipment & Special Effects Terms control Rental Property, equipment operation, damage, loss, technicians, and Special Effects;

• The Additional Fees Schedule controls the calculation of additional charges; and

• The Photo & Video Policy and Client’s signed Photo and Video Marketing Authorization control marketing use of Event Media.

An invoice, mood board, floor plan, rendering, email, or text message does not independently expand the Company’s scope unless the change is accepted through an authorized written change order.

 

3. Client Authority and Responsibility

Each person signing the Client Agreement represents that the person:

• Is at least 18 years old;

• Has legal capacity to enter into the agreement;

• Has reviewed the agreement before accepting it;

• Has authority to provide the Event instructions and approvals submitted to the Company; and

• Intends to be legally bound.

A person signing for a company, organization, family trust, or other entity represents that the person has authority to bind that entity.

When two or more people sign as Clients, each Client is jointly and individually responsible for all Client obligations, including payment, unless Sapphire Sky Events agrees otherwise in writing.

One Client may give routine planning instructions on behalf of the booking. However, the Company may require approval from every signing Client for:

• Cancellation;

• Rescheduling;

• Material reductions;

• Refund decisions;

• Transfer of the booking;

• Material contract amendments; or

• Other decisions substantially affecting all signing Clients.

 

4. Company Performance Standard

Sapphire Sky Events will perform the services specifically listed in the accepted proposal in a professional and workmanlike manner consistent with reasonable event-industry practices.

The Company will use reasonable efforts to:

• Provide the accepted services;

• Coordinate Company personnel and subcontractors;

• Communicate material operational concerns;

• Follow approved design direction;

• Protect people and property within the Company’s reasonable control;

• Comply with legal requirements applicable specifically to the Company’s work; and

• Address material service problems reported in time for correction.

The Company does not guarantee outcomes outside its reasonable control.

 

5. No Guarantee of Event Outcome

Sapphire Sky Events does not guarantee:

• The overall success of the Event;

• Guest attendance or satisfaction;

• Weather conditions;

• Venue decisions;

• Performance of other vendors;

• Exact photographic appearance;

• Exact reproduction of inspiration images;

• Internet or cellular service;

• Social-media engagement;

• Client or guest reactions;

• Availability of a particular third-party product;

• Governmental or Venue approval; or

• Circumstances controlled by the Client, Venue, guests, or other vendors.

The Client remains responsible for selecting and contracting with the Venue and all vendors not supplied by Sapphire Sky Events.

 

6. Estimates, Renderings, and Planning Information

Time estimates, installation estimates, renderings, mood boards, diagrams, floor-plan recommendations, measurements, quantities, and other planning information are based on the information reasonably available when prepared.

They are not architectural, engineering, structural, electrical, legal, fire-safety, or code-compliance opinions.

Changes in Venue conditions, access, dimensions, inventory, labor, materials, weather, floor plans, guest counts, or other relevant circumstances may require reasonable adjustments.

 

7. Opportunity to Correct

The Client must promptly inform Sapphire Sky Events of a material problem discovered before or during the Event.

When correction is reasonably possible, the Client must allow Sapphire Sky Events a reasonable opportunity to:

• Inspect;

• Repair;

• Replace;

• Reposition;

• Reperform;

• Adjust;

• Substitute; or

• Otherwise address the affected service.

The Client should notify the Company’s Event-day representative immediately rather than waiting until after the Event.

Sapphire Sky Events is not responsible for avoidable loss that could reasonably have been prevented if the Client had provided timely notice and allowed an available correction.

Nothing in this section waives a right that cannot legally be waived.

 

8. Company Nonperformance

If Sapphire Sky Events cannot provide a material contracted service for a reason within the Company’s reasonable control, the Company may, as appropriate:

• Correct or reperform the service;

• Provide qualified replacement personnel;

• Provide a reasonably comparable substitute;

• Modify the affected service with Client approval;

• Credit the value reasonably allocated to the materially unperformed portion; or

• Refund the amount paid for the materially unperformed portion.

If the Company cancels the entire booking for a reason within its reasonable control and does not provide a substitute accepted by the Client, the Company will refund amounts paid for the cancelled booking.

The Company is not considered in default to the extent performance is prevented, delayed, modified, or suspended because of:

• Client breach;

• Nonpayment;

• Missing Venue approval;

• Unsafe conditions;

• Inaccurate Client information;

• Venue restrictions;

• Third-party interference;

• Unauthorized equipment operation;

• Force majeure; or

• Another circumstance allocated to the Client under the Client Agreement.

 

9. Client Default

The Client is in material default when the Client:

• Fails to make a required payment;

• Provides materially false or incomplete information;

• Fails to provide required access;

• Fails to obtain an approval allocated to the Client;

• Prevents or materially interferes with performance;

• Misuses or damages Company property;

• Allows unauthorized operation or movement of equipment;

• Directs the Company to engage in unsafe or unlawful conduct;

• Engages in fraud;

• Makes threats or engages in violence or harassment;

• Initiates a knowingly unsupported payment dispute; or

• Materially violates another provision of the Client Agreement.

When reasonably practical, Sapphire Sky Events will provide notice and a reasonable opportunity to correct the default.

No advance opportunity to correct is required when the default involves:

• Violence or a credible threat;

• Fraud;

• Theft;

• Illegal activity;

• Immediate danger;

• Unauthorized equipment operation;

• Intentional property damage; or

• Another urgent risk requiring immediate action.

Following Client default, Sapphire Sky Events may:

• Suspend planning or production;

• Stop ordering materials;

• Withhold delivery;

• Refuse or suspend installation;

• Stop equipment operation;

• Remove Company property;

• Cancel the booking;

• Apply the applicable cancellation terms;

• Invoice unpaid charges and resulting damages; and

• Exercise remedies available under the Client Agreement and applicable law.

 

10. Independent Contractor

Sapphire Sky Events is an independent contractor.

Nothing in the Client Agreement creates:

• An employment relationship;

• Partnership;

• Joint venture;

• Franchise;

• Fiduciary relationship;

• General agency relationship; or

• Authority for either party to bind the other

except as expressly provided in writing.

The Client does not control the Company’s internal staffing, production methods, equipment selection, safety decisions, or manner of performing the contracted work, subject to the accepted design and scope.

 

11. Employees, Contractors, and Service Providers

Sapphire Sky Events may use qualified:

• Employees;

• Independent contractors;

• Designers;

• Florists;

• Installers;

• Drivers;

• Technicians;

• Rental providers;

• Fabricators;

• Printers;

• Technology providers; and

• Other service providers

to perform portions of the contracted services.

Sapphire Sky Events remains responsible for coordinating the services it agreed to provide.

The Client may not directly employ, separately hire, or independently contract with Company personnel to perform services connected with the booked Event without prior written Company approval.

The Client may not require a Company employee or contractor to work outside the accepted scope or contrary to Company safety instructions.

 

12. Third-Party Services and Conduct

Sapphire Sky Events is not responsible for the independent acts, omissions, products, delays, or failures of:

• The Venue;

• Planner;

• Photographer;

• Videographer;

• Caterer;

• DJ;

• Entertainment provider;

• Transportation provider;

• Internet provider;

• Payment processor;

• Client-selected vendor;

• Governmental authority;

• Utility provider; or

• Other person or organization outside the Company’s reasonable control.

When Sapphire Sky Events books or coordinates a third-party provider as part of its accepted scope, the Company remains responsible for reasonable selection and coordination but does not guarantee matters outside the Company’s reasonable control.

Nothing in this section releases Sapphire Sky Events from responsibility for its own negligence or breach.

 

13. Intellectual Property

Sapphire Sky Events retains ownership of its preexisting and independently developed intellectual property, including:

• Company names and logos;

• Branding;

• Website content;

• Proposal and contract templates;

• Pricing structures;

• Mood-board formats;

• Design methods;

• Renderings;

• Drawings;

• Production methods;

• Installation techniques;

• Custom mechanics;

• Training materials;

• Photographs and videos owned by the Company; and

• Other original business materials.

The Client receives a limited, nonexclusive, nontransferable right to use Client-specific planning materials for:

• Reviewing the proposal;

• Planning the booked Event;

• Communicating with the Venue;

• Coordinating approved vendors; and

• Personal Event purposes.

Unless Sapphire Sky Events agrees otherwise in writing, the Client may not:

• Sell Company design materials;

• Use them commercially;

• Use them for another Event;

• Provide detailed Company designs to a competitor for reproduction;

• Remove Company ownership notices;

• Copy Company templates;

• Publish confidential pricing structures;

• Use Company materials for commercial training; or

• Represent Company designs as the Client’s own commercial work.

This section does not prevent the Client from sharing ordinary Event photographs for personal, noncommercial use.

The Client retains ownership of Client-provided names, photographs, trademarks, logos, and other materials, subject to the limited permission necessary for Sapphire Sky Events to perform the booked services.

The Client represents that the Client has authority to provide any intellectual property submitted for use in signage, printing, designs, displays, or Media.

 

14. Confidential and Personal Information

Each party will use reasonable care with confidential information received from the other party.

Sapphire Sky Events may use or disclose Client information when reasonably necessary to:

• Provide the booked services;

• Coordinate Company personnel;

• Communicate with the Venue;

• Work with approved vendors;

• Process payments;

• Maintain records;

• Protect people or property;

• Resolve disputes;

• Enforce the Client Agreement;

• Respond to legal process; or

• Comply with applicable law.

Personal-information practices are further described in the Company’s Privacy Policy.

Event photography and marketing practices are governed separately by the Photo & Video Policy and the Client’s signed Photo and Video Marketing Authorization.

The Client must request a separate written confidentiality agreement when the Event requires heightened confidentiality beyond ordinary business practices.

 

15. Mutual Responsibility for Conduct

Each party is responsible for its own negligent, reckless, intentional, or wrongful acts and for the acts of persons under its reasonable direction or control.

Sapphire Sky Events is responsible for reasonable supervision of its employees and authorized contractors while performing Company work.

The Client is responsible for communicating relevant safety and contractual requirements to:

• Guests;

• Family members;

• The Client’s authorized representative;

• Client-selected vendors;

• Planners hired by the Client; and

• Other people permitted by the Client to interact with Company property or personnel.

Responsibility for Rental Property and Special Effects is additionally governed by the Rental Equipment & Special Effects Terms.

 

16. Client Indemnification

To the fullest extent permitted by law, the Client will indemnify, defend, and hold harmless Sapphire Sky Events and its owners, employees, and authorized contractors from third-party claims, losses, penalties, damages, judgments, and reasonable defense expenses to the extent caused by:

• The Client’s material breach of the Client Agreement;

• Client negligence or intentional misconduct;

• Guest misconduct;

• Unauthorized operation, movement, or alteration of Company property;

• Failure to obtain a Venue or property-owner approval assigned to the Client;

• Materially inaccurate information provided by the Client;

• Intellectual property supplied by the Client without proper authorization;

• Conduct of a vendor hired or controlled by the Client; or

• Damage to Company property during a period in which the Client accepted responsibility.

The Client is not required to indemnify Sapphire Sky Events for a claim to the extent caused by:

• Company negligence;

• Company gross negligence;

• Company willful misconduct;

• Company intentional wrongdoing; or

• A nonwaivable violation of law by the Company.

Sapphire Sky Events will provide reasonable notice of a claim for which indemnification is requested.

The Client may participate in the defense with counsel reasonably acceptable to the Company.

The Client may not settle a claim in a manner that imposes liability, an admission, or a nonmonetary obligation on Sapphire Sky Events without the Company’s written consent, which will not be unreasonably withheld.

 

17. Company Indemnification

To the fullest extent permitted by law, Sapphire Sky Events will indemnify and hold harmless the Client from third-party claims for bodily injury or tangible property damage to the extent caused by:

• The Company’s negligence;

• The Company’s willful misconduct; or

• The negligence of Company personnel acting within the authorized scope of their work.

Sapphire Sky Events is not required to indemnify the Client to the extent a claim is caused by:

• Client negligence;

• Guest misconduct;

• Venue conditions outside the Company’s control;

• A Client-selected vendor;

• Unauthorized equipment operation;

• Inaccurate information supplied by the Client; or

• The Client’s breach of the Client Agreement.

The Client must provide reasonable notice and cooperation concerning a claim for which indemnification is requested.

 

18. Disclaimer of Unstated Warranties

Sapphire Sky Events provides only the express commitments stated in the Client Agreement.

To the fullest extent permitted by applicable law, the Company disclaims any warranty not expressly stated, including any implied promise that:

• The Event will achieve a particular result;

• Décor will appear identical under every form of lighting or photography;

• A third party will approve a service;

• The Venue or another vendor will perform correctly;

• Internet-dependent features will operate without interruption; or

• Services outside the accepted scope will be provided.

This section does not disclaim:

• The Company’s obligation to perform in a professional and workmanlike manner;

• An express written warranty;

• Responsibility for Company negligence;

• A warranty or legal duty that cannot lawfully be disclaimed; or

• Remedies expressly stated elsewhere in the Client Agreement.

 

19. Exclusion of Certain Damages

To the fullest extent permitted by law, neither party will be liable to the other for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the Client Agreement.

Excluded damages may include:

• Lost profits;

• Lost business opportunities;

• Reputational harm;

• Social-media harm;

• Loss of enjoyment;

• Emotional distress;

• Lost travel expenses;

• Lost hotel expenses;

• Replacement-vendor premiums;

• Guest travel expenses; and

• Other remote economic losses.

This exclusion does not apply to:

• Fraud;

• Gross negligence;

• Willful misconduct;

• Intentional wrongdoing;

• Bodily injury caused by negligence;

• Tangible property damage caused by negligence;

• Intellectual-property misuse;

• A duty to indemnify a qualifying third-party claim; or

• Liability that cannot lawfully be excluded.

 

20. Limitation of Company Liability

Except for claims excluded from limitation below, Sapphire Sky Events’ total liability for direct economic damages arising from a particular affected service will not exceed the amount actually paid to Sapphire Sky Events for that affected service.

When a claim materially affects the entire booking and cannot reasonably be allocated to a specific service, the Company’s total aggregate contractual liability will not exceed the Contract Price actually paid to Sapphire Sky Events.

This limitation does not apply to:

• Fraud;

• Gross negligence;

• Willful misconduct;

• Intentional wrongdoing;

• Bodily injury caused by Company negligence;

• Tangible property damage caused by Company negligence;

• An obligation to return an eligible security deposit;

• Company infringement of a third party’s intellectual property;

• An indemnification obligation expressly accepted by the Company; or

• Liability that applicable law does not permit the parties to limit.

The limitations specifically applicable to Rental Property and Special Effects are further addressed in the Rental Equipment & Special Effects Terms.

 

21. Claims and Supporting Information

A Client making a service-related claim should provide written notice as soon as reasonably possible.

For a post-Event claim, the Client should ordinarily provide notice within five calendar days after the Event so that Sapphire Sky Events has a meaningful opportunity to investigate.

The notice should include, when available:

• The Event Date;

• A description of the concern;

• The affected service;

• The time the concern was discovered;

• The person notified during the Event;

• Photographs or video;

• Relevant Venue or vendor information; and

• The requested resolution.

Sapphire Sky Events may request reasonable additional information necessary to investigate.

Failure to provide prompt notice may be considered when determining whether the Company had an opportunity to prevent, correct, document, or reduce the claimed loss.

This provision does not eliminate a claim that could not reasonably have been discovered earlier or a right that cannot legally be waived.

 

22. Payment Disputes and Chargebacks

The Client should contact Sapphire Sky Events promptly concerning any disputed authorized charge.

Before initiating a bank, card, or payment-platform dispute concerning:

• Cancellation;

• Rescheduling;

• Scope;

• Quality;

• Additional fees;

• Damage charges; or

• Performance of authorized services,

the Client agrees to provide written notice describing the dispute and allow Sapphire Sky Events 10 business days to investigate and provide an initial response.

This requirement does not waive a nonwaivable right concerning:

• Fraud;

• An unauthorized transaction;

• Identity theft;

• A qualifying billing error; or

• Another legally protected payment right.

An unsupported chargeback does not cancel the Client Agreement or eliminate amounts properly due.

The Client may remain responsible for:

• The original authorized amount;

• Actual processor chargeback fees;

• Late fees properly assessed under the Additional Fees Schedule;

• Damage or loss charges;

• Collection expenses legally recoverable; and

• Attorney’s fees recoverable under the Client Agreement and applicable law.

 

23. Collection of Unpaid Amounts

Sapphire Sky Events may use lawful collection methods to recover matured and unpaid obligations.

The Client will be responsible for reasonable collection expenses and attorney’s fees only to the extent:

• Expressly authorized by the Client Agreement;

• Permitted by applicable law;

• Reasonably incurred;

• Supported by required documentation; and

• Recoverable after any notice or procedure required by law.

When Georgia law requires written notice and an opportunity to pay the principal and interest without attorney’s fees, Sapphire Sky Events will provide the required notice before seeking those attorney’s fees.

Nothing in these General Terms guarantees an automatic award of attorney’s fees or litigation expenses.

Unless a contract or law provides otherwise, each party will bear its own attorney’s fees and legal expenses.

 

24. Good-Faith Dispute Resolution

Before filing a lawsuit, the parties will make a good-faith effort to resolve the dispute through direct written communication.

The party raising the dispute must provide a written notice stating:

• The relevant facts;

• The disputed obligation or amount;

• The requested resolution; and

• Supporting documentation reasonably available.

The receiving party will have 10 business days to provide an initial response.

The parties may voluntarily agree to nonbinding mediation with a mutually acceptable Georgia mediator.

Neither party is required to delay immediate legal action reasonably necessary to address:

• An urgent safety risk;

• Theft or concealment of Company property;

• Unauthorized equipment use;

• Intellectual-property infringement;

• Misuse of confidential information;

• Evidence destruction;

• An approaching statute of limitation; or

• Another circumstance requiring emergency relief.

These General Terms do not require binding arbitration unless the parties later sign a separate written arbitration agreement.

 

25. Governing Law and Court Location

The Client Agreement is governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

To the extent legally permitted, any lawsuit arising from or relating to the Client Agreement must be filed in a court of competent jurisdiction located in:

Forsyth County, Georgia

or in the federal judicial district serving that county.

If the selected location is not a legally proper location for a particular claim, the action must be brought in another court of competent jurisdiction in Georgia as required by applicable law.

Each party consents to personal jurisdiction in Georgia for disputes arising from the Client Agreement.

Before publication, Sapphire Sky Events must replace the bracketed county with the Georgia county in which the Company maintains its principal business office.

 

26. Notices

Routine communications may be sent through:

• HoneyBook or another Client portal;

• Email;

• Text message;

• Telephone; or

• Another communication method used by the parties.

Formal notices concerning the following must be submitted in writing:

• Cancellation;

• Rescheduling;

• Material breach;

• Contract termination;

• Legal claims;

• Indemnification requests;

• Photo or video removal; and

• Other matters for which the Client Agreement requires written notice.

Company notices may be sent to the email address or Client portal associated with the booking.

Client notices must be sent to:

Sapphire Sky Events LLC
Email: info@sapphireskyevents.com
Phone: (470) 664-6444
Atlanta, Georgia, USA

A formal notice is effective when received unless a subject-specific policy provides a different rule.

The Client is responsible for promptly updating changes to:

• Email address;

• Telephone number;

• Mailing address;

• Venue;

• Planner;

• Authorized representative; or

• Other material contact information.

 

27. Assignment and Transfer

The Client may not sell, assign, transfer, or delegate:

• The booking;

• Reserved Event Date;

• Payment credit;

• Contractual rights;

• Rental rights; or

• Client obligations

to another person, Event, Venue, or business without prior written approval from Sapphire Sky Events.

Sapphire Sky Events may:

• Use employees and subcontractors;

• Assign payment-processing or lawful collection rights;

• Assign the Client Agreement in connection with a merger, reorganization, sale, or transfer of substantially all Company assets; or

• Delegate portions of performance to qualified service providers

provided that the Client’s material contractual rights are not reduced.

 

28. No Third-Party Beneficiaries

The Client Agreement is intended solely for the benefit of Sapphire Sky Events and the Client.

Guests, family members, Venue personnel, planners, photographers, vendors, performers, and other third parties do not receive contractual enforcement rights merely because they participate in or attend the Event.

This provision does not eliminate an independent legal right that a third party may have under applicable law.

 

29. Force Majeure

Force majeure, extraordinary events, severe weather, governmental restrictions, Venue closures, emergencies, and related rescheduling or refund procedures are governed by the Booking, Cancellation & Rescheduling Policy.

Nothing in these General Terms expands or reduces the rights and obligations stated in that subject-specific policy.

 

30. Severability and Reformation

If a court determines that a provision of the Client Agreement is illegal or unenforceable, the provision will be:

• Enforced to the maximum extent legally permitted; or

• Modified only to the minimum extent necessary to make it enforceable.

The remaining provisions will continue in effect unless removing the invalid provision would defeat the essential purpose of the agreement.

 

31. Waiver

A party’s delay or failure to enforce a right does not waive:

• That right;

• The relevant contract provision; or

• The right to enforce it later.

A waiver is effective only when made in writing by the party granting it.

A waiver relating to one payment, breach, Event, or circumstance does not create a continuing waiver.

 

32. Entire Agreement

The documents identified as forming the Client Agreement constitute the complete agreement between Sapphire Sky Events and the Client concerning the booked services.

They replace prior:

• Verbal discussions;

• Preliminary estimates;

• Unaccepted proposals;

• Social-media messages;

• Text messages;

• Emails;

• Advertisements;

• Telephone conversations; and

• Other prior communications

concerning the same booking.

Prior communications may be considered when necessary to interpret an ambiguity, but they do not independently add a service, reduce a price, or modify the Client Agreement.

 

33. Amendments and Change Orders

A material amendment must be accepted in writing by both the Client and Sapphire Sky Events.

A written change order may be accepted through:

• Electronic signature;

• Client-portal acceptance;

• Email confirmation;

• Text-message confirmation;

• Acceptance of an expressly identified revised proposal;

• Payment of an expressly identified change-order invoice; or

• Another written electronic process showing the parties’ agreement.

A Venue employee, planner, family member, guest, or other vendor may not amend the Client Agreement unless the Client has expressly authorized that person to approve the specific change.

Operational or safety adjustments made under the incorporated policies do not require a formal amendment unless they materially change the agreed price or principal scope.

 

34. Electronic Transactions and Signatures

The parties agree that the Client Agreement may be created, delivered, accepted, signed, and stored electronically.

Electronic records may include:

• Electronic signatures;

• Electronic initials;

• Checkboxes;

• Client-portal acceptance;

• Time and date records;

• Email confirmations;

• Text confirmations;

• Payment records; and

• Audit trails.

An electronic action adopted with the intent to sign or accept the Client Agreement will have the same effect as a handwritten signature to the extent permitted by applicable law.

The Client must be given a reasonable opportunity to review and retain the applicable agreement and incorporated policies before acceptance.

The Client should download or retain copies of:

• The signed agreement;

• Accepted proposal;

• Incorporated policy versions;

• Invoices;

• Payment records;

• Change orders; and

• Media-preference selection.

 

35. Counterparts

The Client Agreement may be signed in separate counterparts.

Each signed counterpart will be treated as an original, and all counterparts together will constitute one agreement.

A scanned, photographed, electronically transmitted, or electronically signed copy may be treated as an original to the extent permitted by law.

 

36. Survival

The following provisions survive completion, cancellation, expiration, or termination of the booking to the extent applicable:

• Unpaid payment obligations;

• Damage and loss responsibility;

• Security-deposit accounting;

• Intellectual-property rights;

• Privacy obligations;

• Authorized Media use;

• Confidentiality;

• Indemnification;

• Limitations of liability;

• Collection rights;

• Dispute-resolution requirements;

• Governing law;

• Court location; and

• Any provision that by its nature should continue.

 

37. Policy Version and Updates

The version of these General Terms expressly incorporated into the Client’s booking will govern that booking.

Sapphire Sky Events may revise these General Terms prospectively for future bookings.

A later website update will not retroactively change an existing Client Agreement unless Sapphire Sky Events and the Client accept the change in writing.

The Company should preserve a PDF or other reliable copy of the applicable version with the signed booking documents.

 

38. Client Acknowledgment

By accepting a Client Agreement that incorporates these General Terms, the Client confirms that:

• The Client received or had access to these General Terms before signing;

• The Client had a reasonable opportunity to review them;

• The Client understands that they form part of the Client Agreement;

• The Client had an opportunity to ask questions;

• The Client understands that subject-specific policies contain additional binding terms;

• The Client agrees to the version identified in the signed agreement; and

• The Client intends to be legally bound.

 

39. Contact Information

Questions regarding these General Terms should be directed to:

Sapphire Sky Events LLC
Atlanta, Georgia, USA
Email: info@sapphireskyevents.com
Phone: (470) 664-6444